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Professional Development












What is the Air Cargo Professional Development Program (ACPD)?


The air cargo industry needs a new and increasing source of suitably-qualified managers to support the new challenges we are facing.

The ACPD is designed to develop that next generation of leaders as part of TIACA’s educational commitment to the air cargo industry.

The three-and-a-half day workshop addresses the specific needs of the industry and will give participants the practical information and skills you need to succeed on a day-to-day basis.

It aims to develop management and decision-making skills, including financial analysis and marketing, along with team-building leadership expertise.

A key course element to integrate learning is the assignment of case studies for the participants to work on and present as a team. A panel will evaluate the credibility/feasibility of your team’s proposal, financial impact, complexity and resources required.

This workshop will also provide the perfect backdrop for raising questions and thoughts with senior industry leaders, creating the process of change required for industry development and growth. Participants will also be able to build connections and support through networking.



How will you benefit?

  • Recognize the challenges in the air cargo market environment and direct your marketing efforts
  • Identify future opportunities to increase revenues and profits
  • Learn the concept of revenue management and how it shapes demand
  • Learn basic financial analysis techniques that are routinely used by managers
  • Create and present key financial analysis results
  • Evaluate your professional conduct in business ethics
  • Assess your leadership skills
  • Develop an understanding of the different stakeholders’ roles in the air cargo chain
  • Work in teams to develop a compelling business case
  • Obtain individual attention
  • Participate actively
  • Network with participants and industry leaders


Who should attend?

Junior to middle managers in the air cargo supply chain:

Airlines, GSA/GSSAs, ground handlers, airports, logistics service providers government authorities involved in air cargo, financial institutions and anyone interested in learning more about the industry



Upcoming Development workshop hosted by:


August 29th - September 1st 2017 -  ALASKA

Ted Stevens Anchorage International Airport, South Terminal


Click here for  Event Registration and more...



 Program Leaders


Lilian Tan 

Executive Director, Learning & Development

Strategic Aviation Solutions International (SASI)


Lilian has over 20 years of international experience in B2B service industries, working with various management levels in MNCs. Lilian has held senior sales and marketing positions in Panalpina World Transport, TNT International Express and KLM Cargo. She has a history of success in people management, corporate planning, programme design/implementation and sales & marketing to initiate and support organisational growth globally, in the aviation and logistics sectors. Lilian applies a pragmatic and commercial approach while focusing on bringing out the best in each individual. As an experienced Cargo practitioner and a certified Instructor, Lilian delivers programs on behalf of TIACA, IATA and other organizations and facilitates at the IATA-University of Geneva Aviation Management Program. She is also an accredited Coach (Institute of Leadership & Management UK) and qualified Train-the-Trainer (Institute of Training and Occupational Learning UK).



Charles H.W. Edwards


Strategic Aviation Solutions International (SASI)


Charles Edwards became the Executive Director of the North Carolina Center for Global Logistics in July 2012. The Center, which was formed by four North Carolina community colleges, is dedicated to the expansion of an logistics education program from high school to graduate school throughout the State of North Carolina. The Center provides instruction, outreach and logistics-focused advisory services. Edwards began his career in the logistics industry as a truck driver. He was on the senior management team of the North Carolina-based airline that started United Parcel Service Airlines, helped introduce an innovative container to the international airline industry, managed a commercial airport, and has been a senior advisor topublic and private aviation and logistics projects in the United States, Europe, Africa, Southeast Asia and the United Arab Emirates. He is the past Chairman of Dubai-based Freight Reach Services, LLC which provides freight forwarding services in the UAE and East African countries. He holds a B.A. from the University of Toronto, a M.Sc. from the University of Reading (U.K.), and an MBA from the Darden Graduate Business School of the University of Virginia. He served on the faculty of the Darden School and has been a guest lecturer at North Carolina State University, University of North Carolina at Chapel Hill, University of North Carolina at Greensboro, and the University of New Mexico. He is a frequent speaker and writer about aviation and logistics topics and in 2010 co-authored Transport Logistics: The Wheel of Commerce. Mr. Edwards is an Industry Fellow of the Center Logistics and Digital Strategy at the Kenan Institute for Private Enterprise at UNC-Chapel Hill and is Chairman of the Council of Associates of the Education and Research Committee of The International Air Cargo Association. He also serves on various international and US logistics industry, company and educational boards.


















“I really appreciated the respect from the start and sharing of experience and knowledge from the leaders, participants, and guest speakers."


Patrick Teixeira-Ribeiro, AirBridgeCargo, Germany

“Discussions on specific topics allowed me to deepen my knowledge, too. Good examples of this were cost distribution models for the airline industry, relevant KPIs for ground handling agents and different business models for the airlines’ general sales agents (GSAs)


Markus von Hesse, Panalpina, Switzerland

“It was a challenging workshop, the teamwork and dynamics created by the group and the leaders were great.”


Thomas Schuermann,

Flughafen Dusseldorf, Cargo GMBH, Germany


“I arrived not knowing what to expect but the course challenged the way I think and realise that change starts with me. It exceeded all my expectations and I strongly suggest  that more people attend. Feedback was positive &and I can apply the knowledge to my day to day work. Thank you!”


Elize Werner, DN Freight, South Africa


“The knowledge helped to refine talents related to leadership and helped me believe that there is a great future for the younger generation."


Jean Nightingale,

DN Freight, South Africa


“The workshop provided an open learning ground and the opportunity to learn from the experiences of the best in the industry.”


Peterson KimeuSwissport International, Kenya



“They taught us and made us better, they believed in our capabilities and I think we need people who believe in us so that we can give more .”


Amina Ismail Omar, Etihad Airways, UAE

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