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News & Press: Press Release


Thursday, January 5, 2017   (0 Comments)
Posted by: Chin Van
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Amsterdam Airport Schiphol and KLM Cargo back Parcel International’s new same-day, C02 responsible, intra-Europe air cargo service

Amsterdam, The Netherlands, Thursday, December 15th, 2016: A new same-day intra-Europe air cargo delivery service called 12send has been launched by Parcel International, making use of Amsterdam Airport Schiphol’s baggage system and KLM’s European network.

Schiphol Cargo and KLM Cargo have backed the service, following a successful pilot trial in October 2016 on KLM routes between Amsterdam, and Barcelona-El Prat, Spain.

Cargo shipped on the 12send service is processed and loaded by Schiphol’s luggage system and travels to KLM destinations Europe-wide.

Parcel International handles first and last mile, delivering to the final customer by electric van and e-bike.

“Same-day delivery is soon to be a standard, and as Europe’s leading e-commerce hub, we have backed an innovative high-end service which is also CO2 responsible,” said Jonas van Stekelenburg, Head of Cargo, Schiphol Cargo.

“Schiphol has a world-class baggage system which is fast, secure, and seamless, and working with KLM’s efficient network and Parcel International’s e-commerce expertise we are confident 12send will be a valuable enlargement of European air freight services, and meet the growing needs of our air freight partners.”

Marcel de Nooijer, EVP KLM Cargo & MD Martinair Holland said the service set a new standard in terms of cross-border delivery.

“With the belly capacity of KLM’s broad European passenger network, we offer great solutions for all customers in the rapidly growing cross-border e-commerce market and the trend towards delivery within 24 hours."

“We are glad to develop this service together with Parcel International and Schiphol Airport and set a new standard in terms of cross-border same day delivery in Europe.”

Casper Plat, Partner, Parcel International said customers ordering goods such as fast fashion and books demanded a same-day service but often had to wait for next day delivery via truck.

“Thanks to 12send, same-day delivery of e-commerce goods is now possible in the whole of Europe by simply harnessing the otherwise unused cargo capacity of passenger planes,” he said.

This means we can provide an "ordered before noon, delivered before 11 pm" service all over the Continent.

“The partnership between Schiphol, KLM, and Parcel International joins our strengths to the benefit of our customers, who are demanding shorter and shorter fulfillment times.”.

Parcel International aims to have 12send operational to 20 European cities in the coming years.

The service is driven by a new start-up called 12send, with Parcel International as the majority stakeholder. KLM Cargo and Schiphol Cargo contributed to the start-up and launch of the service.


About Schiphol Cargo

Schiphol Airport is the third largest air cargo hub in Europe, moving 1.6 million tons in 2015.

Schiphol offers 525.000 m2 of cargo warehouses, of which 40% have direct airside access. This includes facilities for perishables and pharma/life science cargo in multiple controlled- temperature zones, featuring refrigerated/deep-freezer and heated storage/handling facilities.

Over 150 logistics service providers are situated in the airport region, with over 50% of all American and Asian European Distribution Centres located in the Netherlands. Schiphol benefits from close proximity to the Ports of Rotterdam and Amsterdam and an unparalleled European road feeder and distribution network.

In March 2016, Schiphol and its cargo community launched the Pharma Gateway Amsterdam that offers a CEIV-certified, closed and transparent pharma airport process.

To find out more visit

For more information, contact Emma Murray at
or on +44 (0) 20 8853 5554.

About KLM Cargo
For more about KLM Cargo please contact Emma Murray on:
or +44 (0)20 8853 5554

About Parcel International
Parcel International was established in 2007 and has a presence in the Netherlands, Belgium, China, Germany, Hong Kong, Singapore, Norway, France, Luxembourg, and the US.

The organization is part of Tailormade Logistics Europe (TALE) and offers import and export services in air, road, and ocean freight, including express and postal solutions.

Parcel International operates a wholly online booking system, and customers pay no monthly fee to take advantage of its vast network of carrier partnerships.

Visit and for more information

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