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View from the Board - People and Technology in the Air Cargo Market

Posted By Administration, Friday, November 11, 2016
Essa Al-Saleh is the President & CEO of Agility’s, Global Integrated Logistics (GIL) and is based in Baar, Switzerland. He has been a Board Member of TIACA since 2013.  
I would like to talk about a couple of topics that I see as vitally important for the current and future development of the air cargo market: People and Technology.
Let me begin with People in the industry which I see as incredibly important. As CEO of a major forwarding business our success is highly dependent on having the talent with the right capabilities and values aligned to the company’s strategy.
This reality is felt every day and in every interaction with our customers, suppliers, partners and other important stakeholders.
Towards attracting the right talent we rely on being clear on our expectations and values to which we recruit and develop our people against.  
In addition we develop and continuously improve on our approach of engaging our talent along various dimensions of leadership, strategic, managerial, and technical development that is very much linked to the main priorities of our business. This has the advantage of linking our development programs to our most pressing and important priorities.
We recognize that such an approach is a long term and consistent commitment that we must pursue to ensure the foundation of our business “Our People” are able to meet the challenges of today’s Supply Chain Market and in particular the Air Cargo Industry.
The other side of our focus on people is the mind-set and skill set we must have in Technology. This mind-set revolves around:
1. Application – How technology will drive our business to meet our customers’ needs
2. Development – How we will develop and deploy such technology 
3. Continuous improvement – Our culture and orientation towards continuously  improving every aspect of our customer needs and our business efficiencies through the application of technology and talent
There are many forces out there that drive these imperatives, whether the maturing of globalization, the growing expectations of our customers, the increased necessity for transparency, or  the rapid changes of technology and the essential need for agility in your supply chain.
I see both these areas as key to our industry long term success and evolution. And at that intersection between our technology and our talent strategy lies our future!
Essa Al-Saleh
Agility Global Integrated Logistics (GIL) 

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