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THE INTELLIGENT FUTURE OF AIR CARGO
Intelligent Air Cargo made possible by new software agent technology is the next frontier of competitive advance in the air cargo industry..... This technology will change everything about how air logistics products and services are defined and delivered... And will offer new opportunities for increased profitability in the industry.
NEW INTELLIGENT TECHNOLOGIES CAN BRIDGE SPEED-COMPLEXITY GAP.
The recent explosive emergence of Internet-based information technology is being followed by an equally dramatic revolution in decision technology in the form of intelligent agent systems... These agents generate, process, store, filter, correlate and broadcast information for real-time decision-making in today's global enterprise.
Agents are:
Autonomous and able to exert control over their own actions
Goal-oriented and can solve problems
Social and able to communicate with other agents
Mobile and can roam across the Internet
Adaptive and can learn
DEFINING "AGENTS".
Agents are software programs that assist people and act on their behalf (IBM Agent, 1996)
An agent is a computational process that implements the autonomous, communicating functionality of an application (FIPA99)
An agent is a persistent software entity dedicated to a specific purpose (KidSim Agent, 1994)
Autonomous agents are computational systems that inhabit some complex dynamic environment, sense and act autonomously in this environment, and by doing so realize a set of goals or tasks (Maes/MIT Agent, 1995)
Software agents are programs that engage in dialogues and negotiate and coordinate transfer of information (SodaBot Agent)
AGENTS YOU MAY HAVE MET.
Viruses on your PC
Website "personalization" software (Amazon.com)
On-line Yellow Pages (FedCenter)
General Motors Paint Shop (sequencing of vehicles)
Daewoo Motors (coordinate and optimize stamping machines)
Lockheed-Martin (supply chain coordination for Joint Strike Fighters Program)
The answer: delivery ownership by logistics suppliers
Understanding of the customer's customer
"Do or die" attitude
Ability to personalize
Complete in every way:
- Content
- Documentation
- Electronic transactions
- Instructions
- Value added services
Proper recoding and feedback on the event.
INTERSECTIONS OF INTELLIGENCE ACROSS THE LOGISTICS CHAIN.
Better, Faster, Cheaper (and Customized!)
Lower Supply Chain and Service-Provisioning Costs (80% rule)
Ability to Offer New Value-Added Customer Services
Alignment of Supply Chain with World of E-Commerce .
LAUNCHING AGENTS IN YOUR ORGANIZATION.
Finding the right application (selecting the "sandbox" and justifying the cost)
Identifying the "team" (entrepreneurial and believers!)
Developing a conceptual architecture and implementation strategy (leverage existing systems) Building a prototype system (road test the concept and architecture in the laboratory) Implement!
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